Airlines push schedule changes into your office and leave the work to you. Every message is a small research project — and they arrive faster than anyone can clear them.
AutoReissue reads that queue, applies each airline's own change policy, reissues the ticket and tells the customer — while your team approves only what genuinely needs judgement.
If your air product comes ready-made from someone else, this is not for you — and we will say so on the call.
One schedule change ripples across dozens of sub-agencies. The queue is the business, and it never empties on its own.
Sales are automated end to end — until an airline moves a flight, and suddenly a person is required, at night.
Business travellers judge you on how a disruption is handled, not on how the booking went.
Read the message. Check whether the connection still works. Find that airline's policy — every carrier defines "significant change" differently, and the rules live in bulletins. Decide what the passenger is owed. Reissue the ticket. Tell someone. Then do it again, a few hundred times a day.
Most ADMs trace back to a small set of avoidable errors on changes and reissues — the exact decisions being made at speed, at 3am.
Booking moved to NDC. Changing an order largely did not. For many teams a modification still means calling the airline.
Airlines release schedule changes overnight. No mid-market operation is staffed at 3am, so the backlog is already there at breakfast.
Figures above are widely quoted industry averages, not measurements of our own. Your numbers are the ones that matter, and finding them is what the first conversation is for.
The judgement is automated. The risk is not.
Runs inside your existing Amadeus, Sabre or Travelport office under your own credentials, picking up schedule changes, cancellations and NDC order changes as they land. Portal-only carriers included.
Reads the carrier's own change policy and any active waiver, checks connection legality and fare conditions, and determines the correct action for that specific passenger.
Every intended action clears a deterministic checking layer before any write. Anything outside the envelope stops and goes to a person — with the file already prepared.
The sub-agency, corporate booker or traveller receives a clear message on WhatsApp or email, in their own language, with the change already resolved.
This system touches tickets and money. It earns access in stages.
Two people, and the reason we think this can be built properly.
Years in travel operations before moving into automation architecture. The queue, the reissue, the argument with an airline over a debit memo — these were the job, not a case study. That is where the airline-policy logic comes from.
Backend and distributed systems. This product writes to live ticketing systems, so the validation layer, the transaction handling and the audit trail are the actual product — the AI is the easy half.
We are not a technology vendor who hired a travel consultant, and not travel people who outsourced the engineering. That intersection is rare, and it is the only reason we took this on.
You pay for each change the system actually resolves. The comparison is not another software subscription — it is what the same work costs you in staff time today, plus the debit memos it avoids.
AutoReissue is being built with a small number of consolidators, online agencies and travel management companies in Europe and Israel. Design partners run it at cost while it is being built, keep founder pricing permanently, and decide what gets built next.
If schedule changes are worked by hand in your operation, we would like to understand how — even if you never become a customer. Twenty minutes, no deck.
Straight into the calendar — no form, no qualification call first.